Frequently Asked Questions
-
Here’s a link to our installation video…
And then also list text instructions.
-
Item description
-
Choosing the right size is key! Gutter downspouts come in two sizes: 3x4 inches and 2x3 inches. Use a measuring tape to measure the end of your downspout.
If it’s 2x3 inches, go to our 2x3” product page and choose your color. (make this link colored?)
If it’s 3x4 inches, go to our 3x4” product page and choose your color. (make this link colored?)
(Stacey, what is the tolerance here? How close will their actual measurement be to the SpoutTrim dims? Thinking about people who will measure 1/4-1/16” less than the dimensions and be concerned that they have an unusually sized downspout. Can people call you if they are unsure? Send a photo?)
-
You’d better believe it! They’re sharp enough to cut a cucumber! link to video…
-
Buy them and share with a friend! :)
-
Item description
-
Item description
-
Nope! When the caps are installed, they allow water and debris to flow freely.
-
Designed with elastic to ensure a secure and snug fit, SpoutTrim caps are made in the USA from 100% recycled materials.
Online Ordering
-
Items will ship when payment has been successfully processed. All orders will ship within 2 business days.
-
Delivery costs will be based on USPS rates, shipping from Minnesota.
-
When applicable, sales tax rates will be calculated based on the state to which the item(s) is/are being shipped.
-
We have a secure payment system for your online purchase, via Stripe Checkout. Stripe checkout is a secure online payment method, which allows you to pay easily without sharing any of your financial information.
-
Non-sale item purchases can be returned for a full refund, less shipping, within 14 days from delivery date as long as product is in its original condition along with original packaging. Please email info at spouttrim.com or call 800.401.6305 for a return authorization prior to shipping the item back.
-
Orders must be canceled within 24 hours. Please contact us at info at spouttrim.com or call 800.401.6305 to cancel your order.
-
We will never sell, loan, rent or distribute any personal information to third parties under any circumstance. We may notify you by email about special offers and products we think you would want to hear about. If you do not wish to receive our newsletter and announcements, please contact us at info@spouttrim.com or click the “unsubscribe” link at the bottom of the email when you receive it.
Wholesale, Distribution, and Retail
-
SpoutTrim products are available exclusively from this website and a few small retailers.
Are you a distributor or a wholesale rep looking to carry SpoutTrim in your store? link to wholesale page
-
link to wholesale/distribution opportunities info
-
link to wholesale/distribution opportunities info